Servicetec being the service arm of TVS Electronics Limited, deals with all the electronics after sales service related businesses of TVS Electronics.
TVS Electronics is a part of the TVS Group, India’s foremost and well recognised self-owned Business group. TVS Electronics (TVS-E), headquartered in Chennai, India (BSE:532513, NSE:TVSELECT) was founded in 1986 as an IT Peripherals manufacturer and has today transformed into a leading Transaction Automation IT Product manufacturer & service provider. Progressing over the years, we have understood the need and the pulse of the market for widely-reputed and accessible service that is top-notch. Keeping this in mind, we sought to revolutionise the services industry and make it more customer-friendly.
Our service offerings are of immense value to our customers, catering to all segments. We are backed by an expert and qualified team who meet the highest standards of quality and precision. We service extensive product lines across various brands via various delivery models like exclusive service centers, multi brand service centers, Onsite support, repair centers and factories, thus providing a complete service suite. We have thus established ourself as an end to end service provider delighting the brands and customers we serve.
Our products arm manufactures and sells Point of sale devices, Printers & Keyboards through their dealer network spanning across 300+ towns. With a mission to offer products specifically designed and tested for “Heart of India” environment, our products provide easy use, cost effective solutions with a wide reach of service infrastructure. We value the philosophy of product development as our core. Supporting the service delivery and product channelizing is our supply chain & fulfilment team with a wide range of services like inventory planning, parts procurement, demand forecasting, logistics, distribution and warehousing.
We have built an infrastructure and laid the groundwork for effective & efficient service delivery. Our widely managed network of exclusive & multi brand outlets and repair factories ensures service touchpoint.
Our state of the art facilities with stringent process controls ensures compliance and quality deliverables. Our footfall of satisfied customers have shown us that we have demonstrated capabilities and impeccable facilities, initiating valuable service. Having built this organisation from its very core with a keen eye for process and values, today we proudly stand commemorating an extensive network and immaculate infrastructure that has made it happen.
We stand for Trust-Value-Service. We deliver our tasks with packed commitment and believe in putting our customer’s delight at the forefront of our values. We are a dynamic organization, leading from the front by constantly learning through innovation. The trust that we have earned in the industry, among our customers is a testament to our emphasis on quality, commitment to our values and most significantly, fair conduct in all our dealings. Our shared vision and aspirations for growth through consistent results keeps us going to the epicentre of the market and helps understand its pulse.
We are driven by a focused attitude towards strategy and its execution. Our determined passion to win urges us to scale up a notch every time, thereby constantly aiming to be the best. This is what makes us stand out from the rest. TVS is a pioneer in product quality and service.